At 65k, your privacy is treated as a genuine responsibility — not a formality. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used and what rights you have over your own data.
These cards summarise the key principles behind our privacy practices. The full policy below contains the complete detail — please read it in full.
65k only collects personal information that is genuinely needed to operate your account, process PKR transactions and keep your profile secure. We do not collect data we have no use for.
All data transmitted between your device and 65k servers is protected by SSL/TLS encryption. This applies to every page — registration, login, deposits via JazzCash or Easypaisa, and account settings.
65k does not sell, rent or trade your personal information to third parties for their own marketing use. Your data is used to run your account and improve your experience — nothing else.
You have the right to access, correct or request deletion of your personal data at any time. Contact the 65k support team and we will process your request promptly and without unnecessary delay.
65k uses cookies to keep your session active, remember your preferences and understand how members use the platform. We explain exactly what each category of cookie does — no hidden tracking.
If you have agreed to receive promotional communications from 65k, you can withdraw that consent at any time through your account settings or by contacting support. Opting out does not affect your account access.
Summary: This Privacy Policy explains how 65k ("we", "us", "our") collects and handles your personal data when you use the 65k platform at 65k.pro and associated mobile applications. By registering an account or using any 65k service, you confirm that you have read and understood this policy. This policy forms part of the 65k Terms and Conditions.
65k is an online gaming platform operating at 65k.pro, offering casino games, slots, live casino, sports betting, fish games and related services to adult members in Pakistan. When this policy refers to "65k", "we", "us" or "our", it means the operator of the 65k platform.
For any privacy-related query, you can reach the 65k data team through the support channels listed in Section 14 of this policy. We are committed to handling your personal information with care and transparency.
65k collects personal data in several ways — directly from you when you register or use the platform, and automatically through your device and browser as you interact with our services.
When you create a 65k account, we collect the information you provide during the registration process, including:
To comply with our anti-money laundering and age verification obligations, we may request copies of identity documents such as your CNIC, proof of address or confirmation of payment method. These documents are processed securely and stored only for as long as required.
Every deposit and withdrawal made through your 65k account is recorded. This includes the amount in PKR, the payment method used, the date and time of the transaction and the transaction reference number provided by your payment provider. We do not store full card numbers — card data is handled by our payment processor directly.
We record your gaming activity on the 65k platform, including the games you play (casino, slots, fish games, live casino), bet amounts, game outcomes, session times and any sports bets placed on cricket, PSL, T20 matches, football or esports events. This data is used for account management, dispute resolution and responsible gaming monitoring.
When you visit 65k.pro or use the 65k app, we automatically collect certain technical information, including:
If you contact 65k customer support via live chat or email, we retain a record of that communication including the content of your messages, the date and time, and any attachments or screenshots you provide. This is used to manage your support query and improve our service quality.
Please note: You are not required to provide personal data beyond what is needed to create and operate your account. However, failure to provide required information — particularly for identity verification — may limit your ability to make withdrawals or use certain platform features.
65k uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, contact details, password |
| Processing PKR deposits & withdrawals | Payment method data, transaction records |
| Identity & age verification | CNIC copy, date of birth, address |
| Fraud prevention & security | IP address, device data, transaction patterns |
| Responsible gaming monitoring | Gaming activity, session times, bet history |
| Customer support | Communications data, account history |
| Platform improvement & analytics | Technical data, usage patterns (anonymised) |
| Promotional communications (with consent) | Email address, mobile number, preferences |
We do not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.
65k processes your personal data on one or more of the following legal bases depending on the specific purpose:
65k does not sell, rent or trade your personal data to third parties for their marketing purposes. We may share your data in the following limited circumstances:
To process deposits and withdrawals in PKR, we share necessary payment data with the relevant payment service providers — including JazzCash, Easypaisa, Raast and banking partners. These providers are contractually required to handle your data securely and only for the purpose of processing your transaction.
Where we use a third-party service to assist with CNIC verification or age checks, the relevant identity documents are shared with that provider under a strict data processing agreement. Verification providers are not permitted to use your documents for any other purpose.
The casino, slots, live casino and fish game software on the 65k platform is provided by third-party game studios. These providers may receive your account identifier and gaming session data to deliver the game to your screen. They do not receive your full personal profile, payment details or CNIC information.
65k may disclose your personal data to law enforcement, regulatory authorities or other legal bodies where we are required to do so by applicable law, court order or to protect the rights, property or safety of 65k, our members or the public.
In the event of a merger, acquisition or sale of all or part of the 65k business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and your rights under this policy will be maintained.
Important: 65k will never share your personal data with advertising networks, data brokers or social media platforms for profiling or targeted advertising purposes.
65k uses cookies and similar technologies on the 65k.pro website and in the 65k mobile app. Cookies are small text files stored on your device that help us provide a better experience.
You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies will prevent you from logging in or using core platform features. The 65k app stores only the minimum session data required for secure operation on your device.
Note: 65k does not use third-party advertising cookies or tracking pixels that send your browsing data to advertising platforms.
65k retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with our legal obligations, resolve disputes and enforce our agreements.
When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to your identity.
65k applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. Our key security measures include:
While 65k takes all reasonable steps to secure your data, no online platform can guarantee absolute security. If you believe your account has been compromised, contact the 65k support team immediately so that your account can be locked and reviewed.
Your role in security: Keep your 65k password unique and strong. Do not share your login credentials with anyone. 65k staff will never ask for your password through any channel.
As a 65k member, you have the following rights regarding your personal data. To exercise any of these rights, contact the 65k support team using the details in Section 14.
Request a copy of the personal data 65k holds about you. We will respond within a reasonable timeframe.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to pause processing of your data while a correction or objection request is reviewed.
Request a copy of your data in a structured, machine-readable format where technically feasible.
Withdraw consent for marketing communications at any time without affecting your account access.
We will process all data rights requests promptly. In some cases, legal retention obligations may mean we cannot immediately delete all data, but we will explain this clearly when it applies.
The 65k platform is strictly for adults aged 18 years and above. 65k does not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by a minor, it will be immediately closed and any personal data associated with that account will be deleted.
If you are a parent or guardian and believe that a minor has created a 65k account using their details or yours, please contact our support team immediately. We will investigate and take appropriate action without delay.
18+ Only: If you are under 18, you must not register at 65k or attempt to use any service on this platform. We take underage access seriously and apply verification checks specifically to prevent it.
The 65k platform may contain links to third-party websites or services — for example, links to payment provider information pages. This Privacy Policy applies only to 65k and the data we collect. Once you leave 65k.pro and visit an external site, you are subject to that site's own privacy policy and terms. 65k is not responsible for the privacy practices of any third-party website.
We recommend reviewing the privacy policy of any third-party site before providing personal information on it. Our payment partners — including JazzCash and Easypaisa — have their own privacy policies that govern how they handle your mobile wallet data.
With your consent, 65k may send you promotional communications by email or SMS. These may include information about new promotions, bonuses, cricket and PSL betting offers, new game releases in our slots and casino library, and platform updates.
You can choose to receive marketing communications during the registration process or by updating your preferences in the account settings section of the 65k platform.
You can withdraw your consent and unsubscribe from marketing communications at any time by:
Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications or security alerts, which are sent as part of your account service and cannot be disabled.
65k reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, we will notify registered members by email or through a prominent notice on the platform. The updated policy will always show the revised effective date at the top of this page.
Your continued use of the 65k platform following notification of a policy update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account in accordance with the Terms and Conditions.
Tip: Bookmark this page and check it from time to time to stay up to date with how 65k handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights or want to raise a privacy concern, please get in touch with the 65k team. Our support team is available 24 hours a day, 7 days a week.
You can reach us through the live chat feature on the 65k platform, or by emailing us at:
When contacting us about a data rights request, please include your registered email address and account username so we can locate your records and respond as efficiently as possible.
For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page.